FAQ

Q: What payment methods do you accept?

A: We accept wire transfers and PayPal.

  • 100% product quality protection.
  • 100% on-time delivery guarantee.
  • 100% payment security.

Q: How do you protect my design copyright?

A: We respect your intellectual property.

     We promise that your patterns and designs remain exclusively yours and will never be shared or made public.
     A Non-Disclosure Agreement (NDA) can be signed upon request to ensure full protection.

Q: What are your production lead times?

A: Sample orders typically take 2-3 working days.

     Mass production takes 5-20 working days, depending on the order quantity. We also accept rush orders to meet urgent deadlines.

Q: Do you offer private label and custom packaging?

A: Yes, we provide comprehensive OEM services.

     We can customize labels and packaging according to your specific requirements.

Q: Do you offer dropshipping services?

A: Yes, we do offer dropshipping services.

     We support a variety of shipping methods, including by sea, air, express, and railway, to accommodate different needs and budgets.

Q: Can you produce custom designs?

A: Absolutely.

      Our team will select the most suitable printing technique and provide professional suggestions based on your design files to ensure the best outcome.

Q: What fabrics are available?

A: We work with a variety of fabrics, including:

  • Polyester
  • Cotton
  • Chiffon
  • 100% Mulberry Silk (available in 6A Grade, 12 momme, 14 momme, and 18 momme weights).

Q: Are you a factory or a trading company?

A: We are a professional manufacturer with our own factory. 

     We are equipped with a dedicated team of skilled workers, designers, and quality inspectors to control every step of the process.
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