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FAQ
Q: What payment methods do you accept?
A: We accept wire transfers and PayPal.
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100% product quality protection.
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100% on-time delivery guarantee.
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100% payment security.
Q: How do you protect my design copyright?
A: We respect your intellectual property.
We promise that your patterns and designs remain exclusively yours and will never be shared or made public.
A Non-Disclosure Agreement (NDA) can be signed upon request to ensure full protection.
Q: What are your production lead times?
A: Sample orders typically take 2-3 working days.
Mass production takes 5-20 working days, depending on the order quantity. We also accept rush orders to meet urgent deadlines.
Q: Do you offer private label and custom packaging?
A: Yes, we provide comprehensive OEM services.
We can customize labels and packaging according to your specific requirements.
Q: Do you offer dropshipping services?
A: Yes, we do offer dropshipping services.
We support a variety of shipping methods, including by sea, air, express, and railway, to accommodate different needs and budgets.
Q: Can you produce custom designs?
A: Absolutely.
Our team will select the most suitable printing technique and provide professional suggestions based on your design files to ensure the best outcome.
Q: What fabrics are available?
A: We work with a variety of fabrics, including:
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Polyester
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Cotton
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Chiffon
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100% Mulberry Silk (available in 6A Grade, 12 momme, 14 momme, and 18 momme weights).
Q: Are you a factory or a trading company?
A: We are a professional manufacturer with our own factory.
We are equipped with a dedicated team of skilled workers, designers, and quality inspectors to control every step of the process.