At SilkDreamery, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you purchase our custom silk scarves or interact with our shop.
1. Information We Collect
When you place an order for a custom silk scarf, we collect the following information:
Personal Information: Your name, shipping address, email address, and phone number.
Payment Information: We do not store your credit card information. Payments are processed securely through Paypal payment system.
Custom Design Details: Any specifications or customizations you provide related to your silk scarf.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your order.
To communicate with you regarding your order, including confirmation and shipping updates.
To respond to your inquiries and provide customer support.
To personalize your shopping experience and improve our products and services.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information or designs to outside parties, except in the following circumstances:
With third-party service providers (such as shipping companies) who assist us in producing or delivering your order.
When required by law or to comply with legal processes.
4. Data Security
We take reasonable measures to protect your personal information and designs from unauthorized access and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal information, subject to certain exceptions.
To exercise any of these rights, please contact us at SilkDreamery@outlook.com
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email. Your continued use of our services after any changes to this policy will constitute your acceptance of the updated terms.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
SilkDreamery@outlook.com
Thank you for choosing SilkDreamery for your custom silk scarf needs!